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If you’ve lost your password, click on the ‘Forgot Password?’ link on the login page. Enter your registered email, and you’ll receive instructions to reset it. Check your spam folder if you don’t see the email.
Ensure you are using the correct username and password. Check for any typos or case sensitivity. If you’re still having trouble, try clearing your browser’s cache and cookies, then attempt to log in again.
If your account gets locked due to multiple failed login attempts, you can request a unlock via the support page. Follow the instructions provided in the email sent to you to regain access.
If you aren’t receiving verification emails, check your spam folder first. Ensure your email address is entered correctly. If issues persist, you might want to try a different email address or contact support for assistance.
Currently, usernames cannot be changed directly from your profile. If you wish to change it, please reach out to our support team for help with this process.
To improve your account security, consider enabling two-factor authentication and using a strong, unique password. Regularly update your password and be cautious of phishing attempts.
